beyondcampus — Career Studio

beyondcampus is a fully digital service. We do not ship physical goods. Instead, we deliver access to programs, counselling sessions and AI tooling via the internet. This Policy explains how and when access is provisioned after payment.

1. Nature of delivery

All beyondcampus services are delivered digitally to the email address you provided at checkout. This includes:

access to live cohort sessions and their recordings;
access to the learner portal, community and assignments;
calendar invites for 1:1 counselling sessions;
access credentials for the AI Resume Lab and other tools;
tax invoices and enrolment confirmations.

2. Timelines

Instant products (Starter plan, AI Resume Lab, single 1:1 sessions) — access is provisioned within a few minutes of successful payment. In rare cases where automated delivery fails, we provision manually within one business day.
Cohort programs (Career Sprint, Ascend) — you receive an enrolment confirmation immediately upon payment. Full access to the cohort classroom, calendar invites and community is provisioned no later than seven (7) days before the cohort start date.

3. Access & delivery failures

If you do not receive your confirmation email within thirty (30) minutes of payment, please:

check your spam / promotions folder;
verify the email address on your payment receipt is correct;
contact us via the Contact Us page with your payment reference so we can provision manually.

4. No physical shipment

No physical goods are dispatched. There are no shipping charges, no couriers involved, and no delivery destinations to manage. Any incidental collateral (for example, a printed certificate on request) will be communicated and priced separately, and is not included with the programs unless explicitly stated.

5. Duration of access

Access to program materials continues for the duration of the program plus an additional twelve (12) months, unless a longer or shorter duration is specified in your enrolment communication.

6. Contact